Welcome back to Cast of Creatives, the series dedicated to exploring creative work and creative thinking, and how this supports mental health and well being. So I’m James Pearson. I’m the founder of Wedding Industry Mental Health and Wedding Espresso. I have the extreme delight today to be joined by David Billington from Full Circle Funerals. David, how are you, my friend?
I’m doing very well. James, thank you very much for inviting me on today. Appreciate it.
Gosh, it’s such a pleasure. I mean, I’m just going to become fully congruent with everybody right now and just say that the subject of death is a hard one for me. Now, when I first discovered Full Circle Funerals, I was actually very kindly invited over to your premises to explore what you offered so many years ago now, was it six years? At least banging on the door! Yes, it’s been a long time and I must admit that at the time, I was really, really surprised and moved by what you were trying to accomplish, and have now successfully accomplished, which is great to see in that space. So given that it is my very, very deeply rooted belief that good mental health has its roots in understanding, comprehension and proper management, and death is probably the hardest topic of any topic to tackle, it hits people the hardest, in the most unexpected of ways, I’m really, really interested to have you share with everybody a little bit about your approach, and how it differs from the norm. So would you like to share a little bit of that with us now?
Yes. So first and foremost, we are a service that is a care provider. So I actually come from a mental health background myself. I used to work as a care manager for a number of years before we started Full Circle, and I used to support people that have learning disabilities of various different types. We’ve kind of taken some of the skill set that we have within that setting and moved it within the funeral industry. So we believe that every family that comes into to see us deserves to have a bespoke plan made for them. Essentially, it shouldn’t be this kind of templated approach where everyone gets exactly the same service. And so the way that we do that is kind of multiple ways.